Find people who can grow into the job.
Pre-hire screening and realistic job preview for 911 centers. Help candidates and centers understand fit earlier.
“All-in-all, it was a really good event. ThisGen definitely pulled people in.”
- Strong candidates8
- Applied5
- Passed testing5
- Interviews scheduled5
“ThisGen has been the best for training and recruiting. The team has been amazing to work with.”
Interviews don’t predict the job.
An interview can only tell you so much. A realistic preview of the work tells candidates what the job actually feels like - and tells centers whether this is someone who can learn and adapt under pressure.
Real preview of the job
Candidates take 3 short simulated calls (easy, moderate, hard) so they experience the actual demands of the job - the pressure, the pace, the multitasking - before they commit to applying.
Signal on coachability
See how candidates handle unfamiliar situations, recover from mistakes, and follow direction. That is what predicts success in training, not interview polish.
Fewer barriers at the front door
Staffing is already hard enough. PreHire gives centers a better way to screen for fit, coachability, and readiness without extra friction at the start.
Eleven competencies in one sitting.
PreHire is built on a structured screening methodology aligned to APCO ANS 3.103.3-2025 and NENA-STA-020.1-2020. Candidates complete short, job-relevant modules that give your hiring team standardized, comparable data alongside the interviews and checks you already run.
Job Realism & Expectation Alignment
Progressive 911 call simulations and an audio triage testlet that show candidates what the work actually feels like while measuring applied call handling.
- Progressive Call SimulationsThree escalating calls - calm, moderate, and difficult caller - with CAD entry.
- Audio Synthesis & TriageListen, summarize, and assign priority from a real 911 call recording.
Operational Skills
Core psychomotor and perceptual tasks measured in the exact patterns telecommunicators use every day.
- Data EntryKeystrokes per hour and error rate on CAD-style fields.
- Map NavigationRoute interpretation with one-ways and street closures.
- Cross-ReferencingCatch discrepancies between paired records under time pressure.
Cognitive Aptitude
Isolated measurements of the cognitive capacities that underpin everything else on the console.
- Digit SpanForward and backward working memory capacity.
- Task SwitchingCognitive flexibility measured by switch cost.
- Visual SearchSelective attention in cluttered, CAD-like displays.
Critical Judgment & Resilience
Inhibitory control and professional-conduct judgment drawn from realistic dispatch-center scenarios.
- Go / No-GoResponse inhibition under a strong prepotent-response load.
- Professional ConductRank-based situational judgment scored against expert-consensus rankings.
PreHire is a screening tool that provides structured, standardized data to support your hiring decisions. It is not a hiring decision engine. Every hiring decision remains yours.
What your hiring team actually sees.
A candidate report that leads with competencies - not test names - so the signal is readable in a 60-second scan. Every score ties back to audio, transcript, CAD entries, and a rubric you can review yourself.
- Competency-level breakdown
- Audio and transcript for every call
- CAD entries alongside scores
- Rank-based situational judgment scoring
- Population-normalized benchmarks
Recruiting and screening in one workflow.
PreHire is both a recruiting tool and a pre-hire assessment. Use it to attract candidates at events and online, then screen them with a structured, competency-based assessment before interviews even start.
Use simulation at job fairs, open houses, community events, and online postings to pull in candidates who might not apply otherwise.
Candidates complete a structured screening - cognitive, operational, and judgment modules plus progressive call simulations - before anyone schedules an interview.
Your hiring team gets a competency-level read on fit, coachability, and readiness backed by audio, transcripts, and rubric-scored data.
Move strong candidates into interviews and background checks with real performance context, not just a resume.
Start filling the pipeline.
Book a short walkthrough and we’ll show you how PreHire fits your hiring process.