One platform for the 911 workforce lifecycle.
ThisGen supports 911 centers from pre-hire to live-call performance - helping you hire better, train faster, and QA smarter in one connected system.
Three products. One workflow.
PreHire, Training, and QA work together so the center can move candidates all the way from interest to confident signoff, without losing context between systems.
ThisGen PreHire
Candidate screening and realistic job preview. Help centers and candidates understand fit before day one.
- →Free access for centers
- →Realistic preview of the work
- →Signals for coachability and adaptability
ThisGen Training
Call taking, radio, scenario creation, coaching, and readiness analytics. Already saving centers hours per trainee.
- →High-fidelity voices and local geography
- →Immediate feedback after every call
- →DOR and task-sheet support built in
ThisGen QA
Automated review, coaching insights, and performance trends from live operations. Feedback while the call is still fresh.
- →Protocol-aware automated review
- →Faster, more consistent coaching
- →Trends connected back to training
Included across the platform.
The tools you shouldn't have to buy separately. Documentation, reporting, analytics, and role-based views are built in - so the workflow stays connected from hire to floor.
DOR & Task Sheets
Progress tracking without the busywork. Automate parts of DOR and task-sheet workflows so trainers and supervisors spend less time documenting and more time coaching.
Reporting & Documentation
Audio, transcripts, and feedback stored in one place so signoff decisions are backed by a clear, reviewable record.
Analytics
Trend visibility across trainees, shifts, and skills - so leadership can see readiness and coaching opportunities at a glance.
Role-Based Dashboards
Directors, trainers, supervisors, and trainees each see the view that matches the work in front of them.
What actually changes in your center.
See how ThisGen fits your center.
Book a 15-minute walkthrough and see PreHire, Training, and QA in the context of your workflow.